It was hot today, with very little breeze. The streets were hot, the air was hot, the buses were baking. I was only working in the morning, and fortunately in a fairly cool (in all senses of the word) building so tucked my little TG3 into my bag and when I finished working trekked off to the West End and the camera shop where I bought it four years ago. I’m not going to name and shame that shop, but after today, it is not likely to receive more custom from me. I shall return to the London Camera Exchange on the Strand.
I’m not being entirely fair I know, but I was disappointed in the whole thing.
So. I trotted into the shop and was met with smiles. I got the camera out of my bag and explained that I was trying to work out what the problem was: a battery that had run its course; a poor connection with the charger; something more serious. I also explained that when plugged into the charger it lit up as though charging but didn’t.
I was therefore somewhat disappointed when the assistant plugged the camera into the charger and turned to me with a slightly triumphant look when the orange light comes on.
I was blunt, there’s no other way to describe it, but it was a long time since breakfast and I was hoping to get this sorted and have some lunch soon. “That proves nothing,” I said, “it’s doing what I told you, but either the battery isn’t charging or the problem lies somewhere else.” He looked more irritated than crestfallen. This continued as he searched for a charger case that the battery would sit in. “I didn’t get one of those with this camera,” I said, channeling Job quite successfully, “there was only the lead.” His irritation was now apparent.
I made an effort. “Do you have a charged battery we can put into the camera to see if it works, as if you do we can isolate that the problem is with the battery or the charger rather than the camera itself.”
He told me he couldn’t unwrap a new battery unless I was going to buy it. My smile became more fixed. “How about taking a charged battery out of the display camera?” I suggested, through not-quite-gritted-teeth. Continue reading